Swarna Green Valley Resort ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Passport or ID number
- Date of birth
Non-Personal Information
We may collect non-personal information such as:
- Browser type
- IP address
- Cookies and similar tracking technologies
- Usage data (e.g., pages visited, time spent on the website)
How We Use Your Information
We use your personal information to:
- Process and manage your reservations
- Communicate with you regarding your booking and stay
- Provide customer service and support
- Improve our services and website
- Send promotional materials and special offers (with your consent)
- Comply with legal obligations
Disclosure of Your Information
We may disclose your information to:
- Third-party service providers (e.g., payment processors, IT service providers) to facilitate our services
- Legal and regulatory authorities if required by law
- Business partners for marketing purposes (with your consent)
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal information.
- Erasure: You can request that we delete your personal information.
- Objection: You can object to the processing of your personal information.
- Data Portability: You can request that we transfer your personal information to another organization.
To exercise these rights, please contact us at [email protected].
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.